How it works

Approval & control

A suggestion is not a confirmation

The difference stays visible.

01

Original

“We would like to discuss a new order with you. How do we proceed?” The original message is retained as the source.

02

Preparation

The agent suggests asking about the scope, budget and timeframe. Missing details are not filled in.

03

Decision

An authorised person reviews the actual reply, adjusts it and approves the next step.

Tested locally. Pilot by arrangement.

The CRM, BusinessAgent and client portal have been tested with synthetic cases. Real email and calendar connections, the end-to-end CRM–portal file and status view, and full operational acceptance remain outstanding.

Discuss a pilot

Start with your working day

Let's find out what makes your day easier.

Show us a recurring workflow. Together, we can work out where Fidavento could help – and which prerequisites are still missing.